Qualtrics Unveils it's All-New High-Tech Experience Management Learning System
Media Entertainment Tech Outlook | Wednesday, June 19, 2019
FREMONT, CA: Qualtrics, the leader in experience management, announced the official launch of Experience Basecamp, which is an industry leading on-demand learning service, designed to help organizations rapidly build Experience Management (XM) expertise. The platform backs user's master XM products, including CustomerXM, EmployeeXM and Research Core.
Experience Basecamp helps in measuring and improving the four core experiences of business, which are customer, employee, brand and product. More than sixty courses available on Experience Basecamp include core research practices, which help customers to gain insights into understanding and reporting user feedback. Secondly, employee lifecycle, which allows companies to discover how to gather, measure, and strategically act on employee experience data at crucial lifecycle moments. Lastly, working on customer feedback, which teaches businesses to design, visualize, and turn customer feedback into actionable insights.
Brian Stucki, Global Head of Customer Success of Qualtrics said that, if a person is new to Qualtrics, the Experience Basecamp delivers a unique experience for Qualtrics customers that will take them to the next level. From how-to instructions for industry-leading technology to best practices and business value delivery, the expert-backed courses will prepare anyone to succeed in Experience Management. Experience Basecamp is instrumental in helping the team learn how to use the XM platform and apply the best practices in Experience Management. Having a quick resource to reference only enhances the customer experience with Qualtrics. Qualtrics subject matter experts created online video courses which Experience Basecamp puts learning into the hands of users.
Qualtrics is the technology platform corporations use to collect, manage, and act on experience data, also called X-data. Qualtrics is an experience management company. The organization was founded in 2002 by Scott M. Smith, Ryan Smith, Jared Smith and Stuart Orgill. Over 10,000 enterprises worldwide rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a unique employee culture, and build iconic brands. The material equips Qualtrics customers with the abilities to make world-class customer experience and employee experience. Qualtrics is a subscription software for collecting and interpreting data for market research, customer satisfaction and loyalty, product and concept testing, employee evaluations and website feedback.
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